Responsible and Fair Gambling

Gambling is an exciting leisure pursuit enjoyed by adults the world over. All players should enjoy betting and gaming where ever they play. Gaming providers in the UK are committed to providing players with an efficient, secure, fair and socially responsible service.

Dispute Resolution

If you are unhappy with any aspect of our service, please contact support@ukpokerbuddies.com. We are unable to advise on matters concerning venues or any of our online affiliates, please contact them directly if you have any queries. We currently do not provide telephone support for our service but will answer all email queries within 48 hours.

Security

UK Poker Buddies will not disclose any information to third parties, nor give any of your personal details to fellow members. To ensure your data is safe, UK Poker Buddies have implemented a series of systems ensuring that your personal data cannot be accessed at any time by anyone other than yourself or our team. All details are stored on secure servers with reliable backup.

Financial Security

UK Poker Buddies will not ask you for any financial information. When making transactions with any of our affiliates websites please check their security policy for your own peace of mind.

Privacy

Our privacy policy can be read above, please be assured that we will not share your data with third parties and any time.

Product Integrity

We want all members to feel confident that our systems are run effectively, fairly and efficiently at all times. Any sites affiliated to us have been assessed to ensure that you will receive the highest service levels possible.

Under Age Gambling

If you are under the age of 18 it is against the law to gamble. All websites affiliated to us will carry out age checks before accepting transactions from players. Anyone found to be under the age of 18 and using UK Poker Buddies will be removed from the website.

Responsible Gambling

All players on websites affiliated to us will be provided with a range of options to help them to gamble responsibly which can include deposit limits and access to depositing/gaming history. All of their staff will have received training on awareness of problem gambling issues.

GamCare

GamCare is a registered charity that provides confidential telephone support and counseling to anyone who is affected by problem gambling. GamCare can be contacted on 0845 6000 133 (local rate from UK) or by clicking here.

Problem Gambling

Whilst gambling is fun, some players may become concerned if it starts to take over their life in any way and may want to ask themselves the following questions:
Do you stay away from work or college to gamble?
Do you use gambling to escape from a boredom or unhappiness?
If you run out of money when gambling, do you feel in despair or lost and want or need to gamble again as soon as possible?
Do family, friends or others ever criticise your gambling?
Have you lost interest in your family, friends or hobbies?
Do you feel you must try and win back your losses as soon as possible after losing?
Do you want to gamble after arguments or when feeling frustrated or disappointed?
Does your gambling make you feel depressed or even suicidal?

If lots of the answers to these questions are yes, then it’s more likely you have a serious gambling problem. To speak to someone about this contact the GamCare confidential helpline on 0845 6000 133 or visit their website for further information.